About Me
Results-driven professional with a B.S. in Internet of Things (IoT) and foundational experience in systems implementation, cloud computing, and cybersecurity, seeking to leverage technical skills in a System Engineer role. Proficient in providing technical support, troubleshooting, and managing system deployments, with a strong commitment to continuous learning and problem-solving demonstrated through relevant coursework, personal projects, and industry certifications like AWS Cloud Practitioner, Azure Fundamentals, and GIAC Cloud Security Essentials.
Skills
Cloud Platforms
- AWS
- Microsoft Azure (AZ-900)
- Azure Active Directory
Cybersecurity
- SentinelOne (EDR)
- Proofpoint Admin
- Security Governance
- SOC 2 Compliance & Evidence
Programming Languages
- Python
- C, C++
- Java
- Bash/Zsh
Software & Tools
- Jira
- Mobile Device Management (MDM)
- Cisco Meraki, FortiGate
- Okta, Google Workspace
- Windows, macOS, Linux
Systems & Infrastructure
- Network Configuration
- Infrastructure Deployment
- System Design & Implementation
- Troubleshooting & Automation Scripting
- Project & Change Management
- Access & Privilege Management
Projects
Smart IoT-Based Liquid Dispenser (RefreshMate) - 2024
Engineered a comprehensive IoT solution with real-time monitoring capabilities using ESP8266 microcontrollers, ultrasonic sensors, and precision pump controls. This project showcases embedded systems integration skills applicable to industrial automation, healthcare, and commercial applications. Developed robust C/C++ firmware with error-handling protocols and failsafe mechanisms in Arduino IDE, ensuring high operational reliability. Implemented secure cloud connectivity architecture for remote monitoring and control via the Blynk mobile app. Documented comprehensive technical specifications, system architecture, and test protocols following engineering best practices.
Key Components:
- ESP8266 Microcontroller
- HC-SR04 Ultrasonic Sensor
- 5V Relay and Water Pump
- LED Indicators
- Blynk Mobile App Integration
Professional Experience
IT Engineer I
Propelus | Jacksonville, FL (August 2022 - Present)
- Implemented and configured Endpoint Detection and Response (EDR) architecture using SentinelOne, contributing to a 40% reduction in security incidents.
- Planned, designed, and executed a critical domain migration project, successfully transitioning 100% of employee email accounts to a new platform.
- Installed and configured network infrastructure (Cisco Meraki, FortiGate) across multiple offices, improving network uptime to 99.9% and increasing bandwidth by 50%.
- Configured and deployed technical solutions for 300+ devices using Mobile Device Management (MDM).
- Developed and deployed custom automation scripts, increasing operational efficiency.
- Provided critical incident response during major outages.
- Served as global administrator for Google Workspace, Okta, and other critical applications.
- Utilized Jira for ticket tracking, project management, and user story documentation.
- Collaborated cross-functionally to deliver technical solutions and provided bilingual technical support.
Product Expert
Working Solutions | Jacksonville, FL (May 2021 - November 2021)
- Provided product support for TurboTax via chat, phone, and email.
- Assisted customers with software functionality, installation, and tax-related inquiries.
Education
M.S. in Applied AI & Internet of Things (IoT)
Florida International University, Miami, FL
Expected Graduation: July 2026
B.S. in Internet of Things (IoT)
Florida International University, Miami, FL
Graduated: December 2024 (GPA: 3.7, Magna Cum Laude)
Certifications
GIAC Cloud Security (GCLD)
AWS Certified Cloud Practitioner
MS Azure Certified (AZ-900)
AWS Certified Solutions Architect - Associate (Expected June 2025)
And many more to come!